In his book "The Roadmap for Digital Transformation of Government Institutions in the State of Kuwait", Dr. Abdullah Muhammad Abdulkarim Al-Mutawa presents a comprehensive and integrated vision for digital transformation, drawing on scientific studies and realistic evaluations of the digital maturity of government institutions.
The book serves as an important academic reference, published by the Gulf and Arabian Peninsula Studies Center at Kuwait University in June 2023. It reflects Kuwait's aspirations to enhance its technological efficiency amidst the global digital revolution.
Structure and Content of the Book
Chapter One: Concepts and Foundations of Digital Transformation
- Definition of digital transformation and its role in enhancing government performance.
- The importance of digitization in addressing economic and social challenges.
- A review of global trends in digital transformation compared with Kuwait's experience.
Chapter Two: Assessing Digital Maturity of Institutions
- Methodology for evaluating digital maturity using Gartner matrices.
- Factors influencing digital maturity: (data management, cybersecurity, technological integration, examples from Kuwaiti government institutions, and an analysis of their digital readiness).
Chapter Three: Strategies for Developing a Roadmap
Practical steps for implementing digital transformation:
- Conducting a comprehensive institutional assessment.
- Setting priorities based on assessment results.
- Developing an integrated action plan.
- International models to learn from (such as Estonia and Singapore).
- The importance of involving institutional leaders in crafting the implementation plan.
Chapter Four: Tools for Measuring Digital Performance
Quantitative and qualitative indicators for measuring progress:
- The percentage of services delivered online.
- Public engagement levels with digital services.
- Operational efficiency.
- How these indicators support strategic decision-making.
Chapter Five: Challenges and Solutions
Challenges faced by government institutions:
- Weak digital infrastructure.
- Lack of technical skills among employees.
- Resistance to change.
- Proposed solutions, including partnerships with the private sector and developing human competencies.
Key Recommendations of the Book
- Forming specialized digital transformation teams within government institutions, including experts in technology and data management.
- Conducting periodic self-assessments to identify areas for improvement.
- Strengthening partnerships between the public and private sectors to accelerate the pace of digital transformation.
- Adopting advanced technologies such as artificial intelligence and data analytics to provide proactive services.
- Learning from the experiences of leading countries in digital transformation while respecting the unique context of Kuwait.
Distinctive Points of the Book
- Linking digital transformation to achieving Kuwait's Vision 2035.
- Providing a clear matrix for assessing the readiness of government institutions.
- Integrating the technical and administrative aspects of implementing digital transformation strategies.
This book is not merely an academic reference but a practical guide that government institutions can rely on to build an advanced digital work environment that ensures efficiency and enhances citizen satisfaction.
-------------------------------------------------------------
Read this Article in Arabic
